Pay your bills and government fees right from WhatsApp — no app downloads, no long lines
WalletBB gives citizens a simple, familiar channel to access and pay for public services without needing to visit multiple offices or portals. It is built around WhatsApp, making the experience convenient for users.
Pay government and everyday bills seamlessly through the messaging experience you already know and trust.
The citizen begins the WalletBB onboarding journey through a guided WhatsApp interaction.
The user provides their National Registration Number for identity verification.
The system requests a selfie and compares it against government-held identity records.
Once validation succeeds, the user’s WalletBB profile is activated.
The user selects one or more bills, confirms beneficiaries, and completes payment.
Payment status is sent back to the relevant government platform for reconciliation and service fulfilment.